Dear Customers,
In line with our strategic plan for service improvement, innovation, resilience and future expansion, please be advised that, between 22:00 (GMT+1) on Sunday, 18 May 2025 and 06:00 (GMT+1) on Monday, 19 May 2025, we will carry out the migration of part of our infrastructure from the LS2 Datacenter (Matinha, Lisbon) to the LS1 Datacenter (Equinix IBX1 – Prior Velho, Lisbon).
Although part of our infrastructure already operates from the LS1 Datacenter, this measure serves to reinforce the physical presence of our services at that facility, which provides a state-of-the-art environment, Security and Business Continuity certifications. This ensures enhanced availability and operational stability.
This migration also addresses the limitations identified at the LS2 Datacenter, where the existing infrastructure no longer meets our reliability and scalability requirements. At the LS1 Datacenter (Equinix IBX LS1), we benefit from an environment engineered to support critical operations, offering high levels of redundancy and continuous monitoring to ensure our infrastructure continues to operate in accordance with the availability and reliability standards demanded by the market.
Intervention Details:
- Start: 18/05/2025, 22:00 (GMT+1)
- End: 19/05/2025, 06:00 (GMT+1)
- Downtime: Approximately one hour per server
During this maintenance window, each server is expected to be offline for roughly one hour from the moment of shutdown, with all procedures being performed by our technical team.
All clients affected by this operation have already been notified and may monitor its progress via this page.
We appreciate your understanding and remain at your disposal for any further clarifications.
Best regards,
The WebTuga Team